This is the second time that parts r missing from hardware to the point that I keep a couple of extra knobs on hand because when we’re at end of project and then realize the package has been opened with missing parts there’s nothing more frustrating, and no time to reorder. I have ordered many times from you guys, and absolutely love your product, and will continue to buy from you and keep fingers crossed that all will be in tacked.once again I really love your line of hardware