I'm very happy to report that after needing a replacement, Explore Hardware stood behind their replacement guarantee. We just paid the shipping and they mailed out the new door handle.
I ended up buying more to match every door in the house. Great look and consistent quality.
Is this order being shipped to the USA?
If the total order value exceeds $800.00USD, please EMAIL US before placing this order as we will need to enter it manually due to Canada/USA customs regulations.