Priced appropriately middle of the road product. Shipping was extremely laborious. Follow up with an email for shipping status.
love this new kit for my new sliding door! looks elegant- i was a little confused on how to install but their customer service was super helpful!
Perfect design and heavy duty product exactly what I was seeking and at a good price —— if customer service had been behind the product I would have easily given 5 stars. In regards to customer service there is no number to call and if you email they don’t respond. First our product was delivered to wrong address and when we called FedEx they said the company had to respond and file not us. Thankfully out in this world the family at the wrong address finally found heart or returned home and found honesty in their souls and delivered it to us nearly a week and a half later all while we could reach no one. We thought we had lost nearly 1200 dollars of product to someone else and had no hardware to finish project. At this time one handle we need different internal parts and we can’t reach them to get that and so still can’t install handle to our interior garage door. Not good! I wish this company had customer service to back their product.
Quality, colour, and customer service is super good! it was such an easy process I started wondering if there's a catch! but nope no catch at all! instead it was a very pleasant purchase :)
Love this sliding kit! it is very good quality and looks beautiful when installed. Very happy with my purchase!